BRIGHTSTAR

MANAGEMENT GROUP

Comprehensive Homeowners

Association Management Services.

Guiding Communities & Illuminating Homes Across Colorado.

COMPREHENSIVE

HOA Services

01

  • RESPONSIVE HOMEOWNER SUPPORT FOR EFFECRTIVE HOA COMMUNICATION

    Our dedicated team prioritizes clear communication and fast resolutions, ensuring homeowners always receive reliable support via phone, email, or online portals.

    • Dedicated Support Team

    • Multiple Contact Channels (Phone, Email, Online Portal)

    • Timely Responses

    • Community Engagement Initiatives

02

  • STREAMLINED WORK ORDER MANAGEMENT FOR PROMPT MAINTENANCE SOLUTIONS

    Our user-friendly platform allows homeowners to submit and track maintenance requests online, ensuring efficient and timely resolutions.

    • 24/7 Online Submission

    • Real-time Tracking and Updates

    • Vendor Assignment and Follow-up

    • Maintenance Scheduling

03

  • COMPREHENSIVE HOA FINANCIAL MANAGEMENT FOR COMMUNITY SUCCESS

    Ensure your HOA's financial health with detailed financial reporting, precise budget planning, and thorough reserve fund analysis.

    • Budget Planning and Analysis

    • Accurate Financial Reporting

    • Reserve Fund Management

    • Expense Tracking and Monitoring

04

  • TRANSPARENT HOA ACCOUNTING SERVICES FOR FINANCIAL CLARITY

    Benefit from accurate dues collection, invoicing, and financial reconciliation with instant reporting to keep your HOA’s finances on track.

    • Dues Collection and Management

    • Invoicing and Payment Processing

    • Financial Reconciliation

    • Annual Audits and Reporting

05

  • SIMPLIFIED ARCHITECTURAL REVIEW FOR HOA COMPLIANCE AND IMPROVEMENTS

    We facilitate smooth architectural approvals, helping homeowners meet community standards while enhancing their properties.

    • Online Request Submission

    • Review and Approval Coordination

    • Compliance Tracking

    • Guidance and Support

06

  • EXPERT PROJECT MANAGEMENT FOR HOA RENOVATIONS & MAINTENANCE

    From major community renovations to routine maintenance, we deliver seamless project oversight, ensuring timely completion and budget adherence.

    • Renovation and Repair Oversight

    • Vendor Coordination

    • Project Timelines and Milestones

    • Quality Assurance

Experienced Staff.

  • A team of knowledgeable HOA experts committed to serving your community.

  • Decades of combined experience in HOA management, governance, and homeowner relations.

  • Quick to address Homeowner & Board Member concerns, enforce policies, and maintain community standards.

  • Deep understanding of Colorado-specific HOA laws, regulations, and community needs.

  • Focused on delivering high-quality service, transparent communication, and proactive solutions.

Focused Departments.

  • Oversees daily operations, enforces policies, and ensures smooth HOA functionality.

  • Manages budgets, dues collection, financial reporting, and HOA invoicing.

  • Provides homeowners with assistance, updates, and responsive customer service.

  • Ensures community standards are upheld through fair, consistent rule enforcement, proactive inspections, and homeowner collaboration to maintain property values.

  • Manages timely dues collection, assists homeowners with payment plans, and ensures financial stability by addressing overdue accounts fairly and efficiently.

Customized for You.

  • Services designed to meet the unique needs of each community, whether large or small.

  • Choose from full-service management, financial-only services, or customized support.

  • Dedicated support with communication methods that fit your HOA’s preferences.

  • Adaptable solutions that grow with your community’s evolving needs.

  • Modern tools and online portals customized to enhance homeowner engagement and efficiency.

Easy to use homeowner’s portal.

  • View essential community updates, announcements, and upcoming events.

  • Update personal details, contact information, and notification preferences.

  • Securely pay HOA dues, view past payments, and set up auto-pay.

  • Stay informed with important notices, maintenance schedules, and policy changes.

  • Access CC&Rs, bylaws, meeting minutes, and request forms.

  • Submit and track service requests for common areas or personal property concerns.

  • Book community spaces like clubhouses, pools, and event rooms.

Communities we Serve.

    • Architectural Review & Approvals – Manage architectural requests to maintain community aesthetics and property values.

    • Covenant Enforcement & Community Standards – Ensure consistency in landscaping, home maintenance, and exterior modifications.

    • Security & Neighborhood Watch Coordination – Support neighborhood safety initiatives and security measures.

    • HOA Fee & Assessment Management – Handle dues collection and ensure financial stability for community projects.

    • Common Area Maintenance – Oversee parks, playgrounds, walking trails, and other shared spaces.

    • Seasonal & Storm Preparedness – Implement maintenance plans for weather-related risks and emergency repairs.

    • Community Event Planning – Organize neighborhood gatherings, HOA meetings, and resident engagement activities.

    • Vendor & Contractor Oversight – Manage landscaping, trash removal, and pest control services.

    • Legal & Compliance Assistance – Ensure community rules align with local and state HOA laws.

    • Exterior Maintenance Coordination – Oversee siding, roofing, and shared structure upkeep to maintain curb appeal.

    • Parking & Guest Permit Management – Enforce parking policies and coordinate guest permits to prevent congestion.

    • Shared Utility Management – Ensure proper billing and maintenance of shared utilities like water, sewer, and gas services.

    • Gutter & Drainage Maintenance – Prevent water damage with proactive cleaning and drainage system management.

    • Pest & Wildlife Control – Address shared pest concerns within townhome units and community areas.

    • Snow Removal & Sidewalk Safety – Coordinate winter maintenance services for sidewalks, driveways, and shared paths.

    • Insurance Coordination – Assist in managing HOA insurance policies and ensuring proper coverage for common elements.

    • Board & Homeowner Dispute Resolution – Mediate conflicts between residents regarding shared walls, noise, or property use.

    • Waste Management & Recycling Services – Coordinate trash collection and promote community-wide recycling programs.

    • Building Maintenance & Repairs – Oversee elevators, hallways, lobbies, and other shared spaces within the condo complex.

    • HOA Fee Collection & Budget Planning – Manage financial reserves, assessments, and operational expenses for the HOA.

    • 24/7 Emergency Response – Provide quick support for urgent issues like plumbing leaks, power outages, and security breaches.

    • Security & Access Control – Monitor and manage entry systems, key fobs, and security cameras.

    • Reserve Fund & Capital Improvement Planning – Plan for long-term repairs and major renovations like roof replacements and repaving.

    • Common Area & Amenity Maintenance – Maintain pools, gyms, clubhouses, and outdoor recreation areas.

    • Legal & Bylaws Compliance – Ensure the HOA follows state laws and updates governing documents as needed.

    • Pest & Rodent Control – Implement proactive pest management for shared walls and ventilation systems.

    • Resident & Tenant Communication – Provide online portals, newsletters, and announcements for clear community updates.

    • Building Code & Fire Safety Compliance – Conduct regular inspections and coordinate safety drills.

At Brightstar Management Group, we provide comprehensive HOA management services tailored to the unique needs of Single-Family Homes, Townhomes, and Condominiums across Colorado. Our expert team ensures your HOA runs smoothly and efficiently, handling everything from financial management and budgeting to covenant enforcement, vendor coordination, board support, and homeowner communication.

What sets Brightstar apart.

Local

01

Brightstar stands apart with its deep-rooted knowledge of Colorado communities, HOA laws, and regional challenges. Our team understands the unique needs of Colorado homeowners, from changing regulations to seasonal maintenance demands. With a hands-on approach and a commitment to personalized service, we provide locally tailored HOA management that keeps communities running smoothly and efficiently.

Personalized Service

02

We go beyond standard management by offering customized solutions that fit the unique needs of each community. Whether it’s flexible service plans, dedicated support, or responsive communication, we adapt to what works best for your HOA. Our hands-on approach ensures that every homeowner and board member receives the attention, care, and expertise they deserve. With Brightstar, you're not just another account—you’re a valued community.

Technology

03

Brightstar Management Group leverages cutting-edge technology to streamline HOA management, improve communication, and enhance homeowner engagement. Our user-friendly online portal provides instant access to payments, documents, maintenance requests, and board resources, ensuring transparency and efficiency. With smart automation and real-time updates, we simplify operations so communities can focus on what matters most—thriving together.

Expert Service

04

Our team brings years of industry expertise to every community we serve, ensuring professional, knowledgeable, and proactive management. Our skilled team understands the complexities of HOA governance, financial oversight, and community relations, providing solutions that keep neighborhoods running smoothly. With a commitment to excellence and reliability, we handle the details so homeowners and board members can enjoy a well-managed, thriving community.

Transparency

05

We believe in open communication and full transparency in everything we do. From clear financial reporting to honest board collaboration, we ensure that homeowners and board members have access to the information they need, when they need it. No hidden fees, no surprises—just trustworthy, straightforward management that keeps your community informed and empowered.

CLIENT TESTIMONIALS

  • My wife and I live in superior at Coal Creek Crossing. On each occasion that we needed to reach out to Brightstar, Lali has been exceptional. Each time she has demonstrated professionalism, answered all questions that we had, and did it communicating with a wonderful personality.

  • I wanted to reach out and let you know how much we appreciate the work Misty has done for us. We had our budget ratification meeting last night with a few residents who just like to stir things up. Misty was a champ!! She is so good at advocating and supporting the Board members while being diplomatic, friendly and understanding of the residents and their concerns. She strikes a great balance. She’s organized, responsive and super helpful. The other Board members and I spoke after the meeting about what a relief it is to have Misty on board as our manager😊.

  • When our association was searching for new management, our building needed major support. As an older building we had a myriad of problems that needed addressing seemingly all at the same time. We had been with smaller management firms over time that simply couldn't support our needs. After we found Brightstar we knew we were in good hands as they are a larger firm with a wider base of support and someone on call 24/7 (which has come in handy more than once). Misty has been an exceptional leader for our building and continues to show grace under pressure as new (and costly) problems arise. She always looks for multiple solutions to each problem, and is receptive to the thoughts and feelings of board members and homeowners alike. It has been wonderful working with her over the past year+ and we look forward to our continued partnership.

  • One of the most commendable aspects of Brightstar's approach is its commitment to understanding and meeting the unique needs of our community. Their knowledge and expertise have been invaluable in navigating various challenges, and it's clear that they genuinely care about the success and harmony of our condominium building.

  • Our experience in recent years with Brightstar has been nothing short of outstanding, thanks in large part to the exceptional management provided by Misty Thurman. From the moment she was assigned to our community, Misty has demonstrated unparalleled dedication to the well-being of our community. Communication has greatly improved. Their responsiveness and willingness to address our concerns promptly have made a significant impact on the overall efficiency of our community. Misty has not only been receptive but proactive in ensuring a seamless flow of information, fostering a sense of transparency and trust.

  • Financial matters are handled with attention to detail, and Misty ensures that budgets and reports are not just accurate but presented in a way that's easily digestible for residents. This level of transparency has fostered a sense of confidence among homeowners, reassuring us that our community's financial affairs are in capable hands.

  • I am pleased to write a letter of recommendation for Brightstar Property Management in Thornton, Colorado. I am presently on the Board of the Centre Pointe Station Homeowners Association (HOA) and have been so impressed by Brightstar and their support. We were in dire straits and needed a property manager last year in November of 2022. Although they needed a 30-day transition period after we signed the contract with them, they made sure they were prepared to support us as soon as possible. After onboarding, our property manager was able to prioritize our needs and assist us with our annual budget, lead us through a big electrical project, a major building repair project, parking lot repair/striping, and acquiring a vendor for cleaning. Every team member that we have had contact with at Brightstar has been professional and responsive. You will find yourself in capable hands with Brightstar Property Management!

  • Just a note to inform you of the excellent care I received yesterday. "RE: Our Seven Lakes PH&C dues that became confusing in the transition. Misty was kind, professional and very efficient in getting it all straightened out. She really put my mind at ease."

Maximize your Homeowners Association with expert community management professionals.

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