Privacy Policy.
Most Recent Update: 4/29/2025
This Privacy Policy explains how Brightstar Management Group collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at https://brightstarhoa.com/.
COLLECTION OF PERSONAL INFORMATION
Information collected directly from you: We may collect personal information directly from you, for example, through a web form, during an online or in-person registration, while making a reservation, while setting up an account with us, or when you contact us for customer support. Personal information we collect directly from you may include first and last name, address, email address, and phone number.
Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features such as keeping track of the pages you visit on the Brightstar website.
You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
Information collected from our advertising partners: We do not collect personal information to share with advertising partners. Brightstar only uses information collected from users to assist our Support Department with providing service to our customers and potential customers.
USE OF PERSONAL INFORMATION
We use information collected directly from you to provide you with customer service and support, and other relevant information. We may also use this information to market our products and services to you, including by email and text message subject to your consent.
We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our customer support efforts.
We may also use information collected from you and information collected from your device to send you abandoned cart reminders if you added items to your shopping cart but did not complete check out.
We do not send your information to advertising partners. The information collected is only used by our company to provide support to our customers.
DISCLOSURE OF PERSONAL INFORMATION
We may use third-party service providers to assist us with providing and marketing our products and services to you and we may share your information with such third parties for these limited purposes.
We use Google Analytics to help us understand how visitors interact with our website. Google Analytics uses and processes your information in accordance with its privacy policy available at https://policies.google.com/technologies/partner-sites.
Brightstar does not collect payments through our website. All payments are process through AppFolio or Bank United. For more information on Bank United’s Privacy Policy, please visit https://www.bankunited.com/docs/default-source/privacy-notice/finalglba-privacy-notice.pdf?sfvrsn=725819ba_4.
We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
EMAIL AND TEXT MESSAGE COMMUNICATIONS
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.
If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at https://brightstarhoa.com/terms-conditions.
YOUR PRIVACY RIGHTS
You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at (303) 952-4004, or by email at hello@brightstarcolorado.com.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Please review it frequently.
CONTACT INFORMATION
If you have any questions about this policy or our privacy practices, please contact us at (303) 952-4004, or by email at hello@brightstarcolorado.com.